How to Appeal to People’s Emotions in Sales Copy

In order to create compelling sales copy, you need to be able to hook the readers’ emotions. For example, in a Shopify ad, the call to action is constantly reminding users that it’s time to get started in their business. You also need to know how to appeal to your reader’s subconscious. To do this, you can appeal to their emotions in several ways.

Focus on value

When you write sales copy, focus on providing value for your audience. Many consumers aren’t as interested in data points as they are in the benefits and features of a product. For example, a high SEER rating on a new AC unit means that it uses less energy and saves the consumer money. Similarly, a variable-speed unit lets the air conditioner adjust to changes in environmental conditions, saving the consumer money. Although statistics are useful to support your claims, they can be a turn-off to consumers.

To write great sales copy, make sure to prepare your copy well. Write down details about your target group, and then use those details to outline the structure and content of your copy. Keep your voice and tone conversational, but remember to back up your arguments with statistics. Sales copy can be a powerful marketing tool in your multi-channel marketing campaign. For example, you can use an email, chatbot, web push, and SMS marketing platform to send messages to your target audience.

Your sales copy should be audited regularly to ensure it is effective. Don’t add junk copy or content that isn’t relevant to your prospect’s needs. The CFE Framework can help you clarify your prospects’ needs and focus your copy on addressing their needs. Ultimately, your prospect will be more receptive to your offer when it is clearly focused on value.

Appeal to emotions

Appealing to people’s emotions in your copywriting is a strategic selling technique. Today’s prospects receive tons of marketing messages, so it is critical to find your voice and appeal to their human side. Emotions are powerful and can motivate people to take action. They are often more likely to make a purchase if you appeal to their feelings.

A popular emotional appeal is the sense of belonging. People may have recently been edged out of a promotion, betrayed, or are feeling low in self-esteem. These are all great targets for salespeople. A good example is an organization that promotes weekly rides in members’ cities. This group also offers travel opportunities for members.

A similar approach is effective for appealing to people’s fears. By appealing to a person’s fears and desires, a product or service becomes more believable to people. Affective advertising is a powerful way to get people to donate to a cause. Children of the World used this strategy to promote their “Help Me Read This” campaign. Another effective approach is appealing to people’s anger and promoting political or environmental issues. Emotional appeals may be used for campaigns, but they should be used with caution, as it can evoke negative associations.

Another powerful emotional trigger is guilt. This is an extremely strong emotion that motivates many people. This is why you’ll often see charities and other nonprofits use guilt in their ad copy. One great example of this is the TOMS ads. This charity uses guilt in a positive way by offering free pairs of shoes for every pair purchased.

Use of bullet points

Bullet points are an excellent way to tell the reader what they can expect from your product. They can be simple and direct, and most marketers use them regularly. The key is to make them more valuable by dimensionalizing the end result. For example, if your product is a training course, use a bullet point that states, “In 90 days, you’ll learn how to improve your SEO.” Or if you sell affiliate marketing software, include a bullet point that says, “This affiliate marketing course teaches you how to increase your organic traffic by 2x.”

Bullet points help break up content so that readers can quickly skim through it. They also highlight the most important information. For instance, the first and last items of a list tend to grab attention, so make sure these items are easy to spot. Also, remember that most web users do not read every word, so make it easy to get to the information they’re looking for.

The use of bullet points can make your copy stand out from your competitors. You can also add specific numbers and details to your copy to make it seem more credible. Another trick for using bullets is to change the format of each bullet. Rotate between five or ten different bullet formulas to keep your copy fresh.

Feature-benefit copy

It is important to understand the difference between features and benefits before you write your sales copy. Despite their similarities, the two are not the same. While features can be useful for educating your customer, benefits are what will convince them to buy your product or service. The benefits of your product or service should be clearly defined in your copy and targeted to your audience’s needs.

Benefits-driven copy is more effective than features-driven copy. It clearly conveys specific features of a product or service, while features are used to emphasize the product’s value. Each feature has an important benefit, and benefit-driven copy emphasizes those benefits explicitly. Here are three examples of how benefits-driven copy will work in your sales copy.

The benefits of a product should be emphasized. A high SEER rating means the AC unit will consume less energy than a standard model. A variable-speed AC unit will automatically adjust its speed based on environmental factors, which will save the consumer money. The features should be translated into benefits that will improve the end-user’s life.

Features-benefit copy in sales copy should be written in a conversational tone. It should not be too formal and should never make any claims that will scare customers away. The benefits should be presented first, and features should follow them. Moreover, the copy should be brief, with only two to four sentences per paragraph.


Stories are a powerful way to increase your sales. They hold the reader’s attention and keep them reading your words. They can also inspire them to add a trial pack to their cart. Storytelling is useful for a variety of products and lifestyles. Learn how to incorporate purposeful storytelling in your copy.

First, think about the type of readers you are trying to convince. A story does not have to be completely true, but it needs to be relatable to the audience. Then, you can use suspense, empathy, and hope to pique the reader’s interest. If you can create a balance of positive and negative emotions, the reader will be glued to your copy.

Next, choose the length of your story. Generally, you should make the copy as long as it takes to get the desired action. One long story or several short stories are suitable. Incorporate the details of the story, such as the time frame or the environment, and you will have a compelling copy that will appeal to your audience.

Emotions are the key to influencing a customer’s buying decision. All good copy should involve a little bit of emotion. However, facts and reason alone will not influence the subconscious. Storytelling allows the customer to envision the product or brand in a completely different way. It also helps the customer remember your brand and product. This is because stories give the reader a context for the ideas.

Using questions

One of the best ways to persuade readers is to use questions in your copy. Whether they’re direct questions or social teasers, they help move the reader closer to a desired action. But you have to make sure that the questions aren’t too confrontational or too invasive. A good sales copy is conversational, and if it feels too much like an interrogation, it might turn off readers.

Questions help engage readers and show that you care about their feelings. They also make your brand seem more credible. Moreover, asking questions allows them to draw their own conclusions. This is especially helpful when you are trying to sell a service or product that’s not directly related to their needs. If you ask the right question, it can captivate your readers’ interest.

While asking questions can seem awkward, it helps to show empathy for your audience. The more you can personalize your copy, the more you’ll be able to engage them. In addition to asking questions, you can include rhetorical questions in your copy. They’ll seem more natural and more authentic if you’re writing as if you’re speaking to a friend.

By using questions in your copy, you can build a strong relationship with your reader. You don’t have to use them in your headline or first paragraph. They can be placed anywhere in the copy.

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